We are proud of our dedication to providing our clients with an ongoing marketing consultancy service. Our goal is to give you support and quality service to assist you with getting the most from your marketing budget. Pepper’s consultancy approach is helpful, holistic and it starts by understanding your business. When you work with Pepper we offer innovative, customised solutions tailored to your business that will help you make savings on your current spend.
Our dedication to quality service means we work to add value directly to individual client campaigns whilst you can relax with the reassurance that you and your business are in safe hands. Our dedicated marketing consultants have expert knowledge of data cleansing, creative strategies, print manufacture, the latest technology and marketing techniques. We work collaboratively to develop new concepts, designs and formats that tackle individual client objectives, challenges and ensure the maximum ROI with each individual campaign.
We have a wealth of experience in providing innovation for clients and have worked with a wide range of clients including Disney, Spotify, and Pizza Hut. Our team is able to advise and guide our clients to drive better results and responses through direct marketing. View our Case Studies to find out more about who we’ve worked with.
If you have an interest in any of our services, including our holistic marketing consultancy, get in touch with us today. One of our account managers will be able to speak with you to discuss what your business is looking for.
The General Data Protection Regulation (GDPR) is a binding legislative act from the European Union designed for the protection of personal data. The regulation tackles the inconsistent data protection laws currently in place throughout EU member states and facilitates the secure, free-flow of data.
Click here to download our useful GDPR Superhero Guide which explains some key summary information from a direct marketing perspective. We are proud to be GDPR certified, click here to view our certificates.
Disclaimer: This is not legal advice for your company to use in complying with EU data privacy laws like the GDPR. Instead, it provides background information to help you better understand the GDPR from a direct marketing perspective. This legal information is not the same as legal advice, where a lawyer applies the law to your specific circumstances, so we insist that you consult a lawyer or suitable legal representation if you’d like advice on your interpretation of this information or its accuracy. In a nutshell, you may not rely on this as legal advice, or as a recommendation of any particular legal understanding.
Get in touch with us today to find out how we can help your business.
Pepper’s data processing services ensure that your data is managed correctly helping you to get the most out of your marketing budget. At Pepper we can create prospect pools for you as well as analyse, cleanse and profile your data to help you make sense of it and use it more effectively. Within our data bureau, a range of data processing services make all this possible, integrating with all the direct mail marketing services we provide. By combining leading data processing services with direct mail management, personalised campaigns and polythene enclosing, Pepper will work with you to create professional, successful campaigns.
Did you know that £95 million is wasted every year mailing people who have moved house? Or that £18 million is wasted each year sending mailshots to deceased individuals? Our data bureau helps you to avoid these and other expensive mistakes with a number of data management procedures, including:
Alongside these services, Pepper uses remote data capture (RDC) facilities to track your campaign through every stage of the production process, keeping your job on schedule and on budget.
For more information on the importance of data quality in marketing campaigns, download and read our Complete guide to data hygiene.
Get in touch with us today to find out how we can help your business.
No matter how well executed a mail campaign is, it’s essential to have a reliable returns management system in place so that you can make the best of any situation. Pepper’s returns management service exists to process any mail that is undelivered and returned, helping our clients to understand why the mail wasn’t received and to improve their data for the future.
Getting your mail back if it’s been undelivered by the courier or marked ‘return to sender’ can be disheartening after sending out a well-planned and researched mailshot, but it’s important to see it as an opportunity to improve your future campaigns, rather than a failure. Pepper can make the process of sorting the returned mail and understanding the reasons that it wasn’t delivered so much easier for you so that you can focus on reaping the rewards of the current campaign and developing the next one.
Pepper’s returns management is connected to all of our other direct mail marketing and data bureau services. We’re committed to offering a management and consultancy service that makes every aspect of your campaign as good as it can be, which means that we can help you optimise your marketing from the campaign’s inception and creation through returns management and into the planning stages for your next campaign. As a part of this process, returns management sits alongside our other data bureau services to help us make your data as high-quality as possible, helping you to optimise your budget further in the future.
If you’re interested in returns management or any of our other marketing services, get in touch with us today. One of our experienced account managers will be happy to speak to you and discuss how we could work with you.
Discover Pepper’s Guide to Data hygiene here
Contact us today to find out how we can help your business.
Direct mail marketing straddles the line between art and science, which means you won’t get anywhere without being creative. Pepper gives you the chance to flex your creativity right at the heart of every campaign by offering creative marketing strategy design, which is a fancy way of saying that we’ll help you to come up with fresh, eye-catching campaign ideas that will give you the best chance of catching your target market’s attention.
If you’re planning on running a successful direct mail marketing campaign, your marketing materials must stand out to their recipients from the first moment they see them – there’s very rarely a second chance. With this in mind, Pepper will work with you to understand exactly who your target market is and what makes them tick so that we can help you to come up with the most compelling strategy and designs for your campaign.
Investing in planning and strategy from the very first moment of your campaign is the best way to go if you want to get the biggest return on your investment possible. By thinking through your marketing designs and messages from this early stage, we can help you set your campaign up for success and catch potential problems before they become real issues. We also integrate our creative and design services with our printing services to ensure that the quality of the finished materials is as high as possible, making them something that your business can be proud to put its name on.
If you want to find out more about our creative strategy services and how we can work with your business to deliver excellent results, get in touch with us today. One of our dedicated account managers will be able to discuss your requirements and outline what Pepper can do for you.
If you want a good return on investment from your direct mail marketing campaign, you need good artwork. Marketing materials with a professional look, tailored to your specific target audience, will help your campaign be much more successful than designs that have been thrown together in a few minutes. The design and artwork specialists at Pepper are highly experienced in designing creative campaigns that meet your specifications, and we’ll work closely with you to produce materials that you’re happy with.
The key to success at this stage of a marketing campaign is producing designs that appeal to your target marketing and communicate your brand in a compelling way. The fonts, colours and imagery that you use can all have a significant impact on the overall success of your campaign. With this in mind, we’ll help you pinpoint exactly what you want your campaign to communicate and achieve, translating those ideas into designs that you can be proud of.
One of Pepper’s creative team’s great strengths is its integration with our printing services. Because we can handle the whole process, from strategy and design through to printing and fulfilment, we will create designs that we know will look fantastic when printed. Their size and file format will be perfect for what we want to achieve, which means that the finished materials will look fantastic.
Get in touch with us today to find out how we can help you. A member of our experienced team of account managers will speak with you to discuss your ideas and requirements to give you an idea of what working with Pepper could look like for your business.
Pepper offers bespoke design services and pre-press solutions through our in-house design studio. Our team of creative and attentive designers will ensure that your final print is on brief, on budget and appealing to its intended audience. High-Quality design can make all the difference to your return on investment.
Our in-house graphic designers work with all kinds of printed materials, from simple flyers to comprehensive rebrand support. Our experienced team will work with you to develop a design brief that maximises your return on investment and makes your campaigns as impactful as possible.
Utilising our print and mail specific design experience means that there are no manufacturing issues down the line, which becomes especially important for complex multi-piece direct mail campaigns. We design:
Our in-house design studio offers bespoke design services and pre-press solutions. Our team of creative, attentive designers will ensure your print is on brief, on budget and appeals to its intended audience to maximise your return on investment. We offer in-house graphic design services for all types of printed material, from simple flyers to complete rebrands and identity creation. The team will also work with you to develop a design brief that will maximise your return on investment and ensure your campaigns have the most impact.
Our design and pre-press services are fully integrated with the print and mail solutions we employ further down the line, ensuring that even the most complex, multi-faceted campaigns are produced and executed smoothly.
Pepper has invested in the latest Agfa ApogeeX digital workflow system which is fully integrated into our print production processes. This enables us to deliver a high quality, fast, efficient and accurate pre-press service.
Pre-press work at Pepper is almost completely digital, eliminating the need for conventional film and match-prints.
It reduces pre-press production time and increases our speed and accuracy.
We are able to work with artwork in many different formats including:
Our in-house design team pre-flight check all files we receive to identify any potential problems at this critical pre-press stage. This helps to prevent potentially costly mistakes occurring later in the print production process.
Used for high-quality photography, will lose quality and become pixellated if stretched over its original size. Image resolution needs to be 300dpi to maintain a high-quality print finish.
We are able to accept artwork files by any method and offer a simple, easy to use file upload service on our website.
Our digital workflow system enables us to produce colour correct proofs providing our customers with the accuracy and peace-of-mind they require when signing off their artwork for production.
Get in touch with us today to find out how we can help your business.
Digital printing is a widely-used printing method. It works with a four colour solution that makes use of ink or toner, just as most home printers do. This printing method works by creating a series of small coloured dots, filling the image from an electronic file sent to the printer, like pdf or jpg image files.
Our capabilities allow us to print on a much larger scale than any home printer and with a higher quality process at quicker speeds. Our method requires no printing plates, therefore excess resources like paper and toner are not wasted. The savings made from this added efficiency are ultimately passed on to the customer.
If you need printing solutions at a lower cost with a quicker turnaround time, digital printing is the solution for your business. If you have the resources to invest in a more time-consuming, premium print solution, litho printing could be a better option.
Aside from the fast service and low cost, digital printing allows for personalisation during the process. This could include items like numerical values or varying details like addresses. Digital printing utilises a lower gsm paper than litho printing – typically 80-350gsm – which should be considered when weighing up your printing solution options. thinner paper is more affordable, but lacks the appeal of the thicker paper used in litho printing.
We offer a range of printing services and solutions so whatever your printing needs, don’t hesitate to contact us today and speak to one of our experienced account managers to see how Pepper can help your business with its digital printing needs.
Offset lithography printing, simply referred to as litho printing, is a sought-after, high-quality printing service designed to be the most effective method for businesses to create all the paper materials they require.
Separate plates print different colours onto the paper – unique colours to match your branding, like metallics and neons, can be produced on individual plates to create a higher quality and distinct finish. Litho printing is typically used on longer runs that do not need to be personalised further throughout the process. It also produces high-quality products at a lower cost the more sheets it’s used for.
Litho printing is ideal for:
Litho printing uses more resources and is a longer process than digital, however, it comes with its own array of advantages that make it worth a look for your next print run.
Whatever your printing needs, don’t hesitate to contact us today and speak to one of our experienced account managers to see how Pepper can help your business with its digital printing needs.
We are an industry leading magazine printing company proudly producing high quality, effective promotional material for clients of all sizes. Whether you are trying to raise funding for a charity or encourage further leads through physical promotion in the hands of the customer, Pepper can help you create the perfect magazine to help you achieve your goals.
As we are a registered member of the Forest Stewardship Council and ensure we are AGFA Chemistry Free plate printing compliant, we have environmental concerns at the heart of our process, so you can rest assured your magazines are coming from an ethically sourced location.
We are passionate about creating a perfect magazine for your business that is going to capture attention, encourage discussion and help you achieve your targets. With over 10,000,000 sheets printed every month, we operate a smooth service for a variety of clients across various industries including tourism, charity, entertainment, automotive, retail and many more.
With our industry-leading printing capabilities, your magazines can be crafted with litho printers using chemical free plates to create high-quality pages on premium thickness paper. Simply get in touch with your requirements and we will have the perfect printing solution to match your deadline, budget and creative vision.
If you want to start the ball rolling with your magazine printing, get in touch with Pepper to speak to one of our dedicated account managers. We’ll work with you to design and create the most compelling magazines possible.
Pepper’s catalogue printing services help businesses like yours put premium-quality promotional materials in the hands of your customers. It’s crucial that you get your catalogue right – if it’s well-made it can be a fantastic sales driver, but if it isn’t up to scratch you might never get the chance to win over those customers again.
With this in mind, we’ve tailored our catalogue printing services to ensure that the finished materials are as good as they can possibly be and the best advert for your product or service.
We achieve stunning print results for all catalogues with full-colour litho printing (offset lithography printing) we maintain consistent colour quality by managing colour to the highest standard ISO 12647-2. The combination of high-quality ink and the ability to print on top-grade paper means that finished catalogues are great to hold, flick through and look at.
It is essential to produce a stunning catalogue if you want to wow your customers. More than a smaller leaflet or brochure, a catalogue is a way to showcase your product range. This means that high-quality imagery is a must, as well as graphic design that draws attention to the products. Pepper’s design and creative team can work with you to ensure that you get the art and layout just right, helping your business to get the highest possible return on its printed catalogues.
If it’s done badly, catalogue printing can be a real drain on the environment. At Pepper, we’ve taken measures to ensure that we operate as sustainably as possible, as shown by our membership of the Forest Stewardship Council. We are also AGFA Chemistry Free Plate Production compliant, which means that the methods that we use to apply colour in our printing don’t employ harmful chemicals. If environmental concerns are part of your brand’s identity, or your just conscious about using the most ethical materials possible, your catalogues are in good hands with Pepper.
If you want to start the ball rolling with your catalogue printing, get in touch with Pepper to speak to one of our dedicated account managers. We’ll work with you to design and create the most compelling catalogues possible. If you’re looking for something a little different, try our magazine printing services.
Here at Pepper, we provide our customers with the highest quality printing services utilising industry-leading digital printing and litho printing solutions. We can print a variety of materials to fit any design specifications, budget constraints and tight deadlines.
Digital and litho printing are both great methods of printing, and which one is better depends upon your requirements. Digital printing is a more affordable alternative, offering a quicker turnaround with more personalisation options during the printing process. Litho printing involves more materials therefore costs more. The production process also takes longer due to the more detailed results expected of litho printing. As for which one is better, it depends on how quickly you need the materials and what quality you are looking for in your finished materials.
Take your customers on a journey with magazine printing, allowing you to showcase your products, services and business in their living rooms. A magazine through the letterbox, or handed out an event, is more eye-catching than an email could ever be, creating a tangibility unrivalled by online media.
For a more specific product advertising platform, our catalogue printing services can exhibit your stock with the highest quality paper and printing methods. Litho printed catalogues are of the premium standard, helping your business to look and feel superior in the hands of potential customers.
We work with the majority of our clients on a contractual basis, where we print all the materials you need over a period of time to help you carry out your campaigns. This means that we get to know your business and you get to know us, allowing a working relationship to develop that makes the whole process more efficient and beneficial to all involved. One of our account managers will be your point of contact to ensure that you’re happy with how everything is progressing and to answer any questions you might have along the way.
Get in touch with us today to find out how we can help your business.
Pepper can handle both complex highly targeted short & long run mail campaigns with a specialised mail enclosing service. This machine enclosing service simply involves combining different inserts together in your direct mail promotions, allowing you to give your audience more information, or highlight multiple different offers and events in one go, without trying to cram too much into a single leaflet.
The materials can then be enclosed in an envelope or polywrapped, all of which can be fully personalised to provide the most engaging experience to your target audience.
Carrying out our enclosing services by using sophisticated mailing machines allows us to pay complete attention to the details, handling complex orders without any mistakes. This could involve sorting different inserts by region, or by another demographic that’s key to the success of your campaign. The fact that we carry out this utilising machine intelligence also allows us to be more flexible with the inserts themselves. It doesn’t matter if your mailing is a very short-run campaign with a personalised odd shaped insert; we’ll be able to manage any short run by hand.
Pepper’s account managers work closely with their clients to understand what they want to achieve with their direct mail campaigns. This personal consultation approach means that we can make recommendations and address any issues that are specific to your business to ensure that the finished campaign is something that we can all be proud of.
Pepper has extensive automated and hand enclosing services for enclosing direct mail items such as:
To find out more, you can speak to one of our account managers if you get in touch with us.
Pepper’s polywrapping services are fully automated and we are able to wrap up to 6 items ranging from A6 – A4 finished size using clear environmentally friendly poly, without compromising on the quality of the presentation. Polywrapping adds a professional, protective touch to direct mail materials, which can make all the difference in that crucial first impression.
It doesn’t cost a lot to polywrap a promotional item or group of materials, but doing so can strengthen your whole campaign. Just that thin layer of poly can protect the enclosed materials from wear and tear when they’re in transit, keeping them in pristine condition for as long as possible.
In addition, the poly will ensure that they’re fully waterproof, so you won’t have to worry about the rain ruining your beautifully printed materials. Our automated polywrapping system makes the whole process as quick and low-cost as possible, so it won’t cause you to lose out on time or money.
We have two main polywrap options that you can choose from below. If you have any questions about how our polywrapping services can suit your business requirements then contact us today and speak to one of our experienced account managers.
Pepperlite is an extremely tough, lightweight 30 micron polythene material that gives you substantial cost savings compared to alternative polythene packaging materials.
Typically, by delivering the same strength from a thinner multi-layered product, Pepperlite can reduce the weight of your polythene consumption by 20% – leading to less plastic waste going into our landfill system and resulting in a reduction in client cost.
As well as saving you up to 20% in financial costs, Pepperlite also significantly reduces your carbon footprint. By using Pepperlite you’ll be saving money and saving the environment.
PepperAir is our environmentally green 100% recyclable & carbon negative poly, it truly is the greenest material we know of. The sugar cane actively captures CO2 from the atmosphere, while at the same time releasing oxygen – making this material not just green, but proactively green.
PepperAir material can be chosen as an alternative to regular polythene, offering your company the opportunity to improve your green credentials, meet legislative requirements and deliver improved environmental solutions.
Polywrapping doesn’t negate the other benefits of Pepper’s direct mail services. We can still ensure that the materials, including the plastic itself, are fully personalised. We also hand-finish the wrapping, which means our customers can be assured of consistent quality and attention to detail for all of their materials.
If you want to find out more about our polywrapping services and how they can benefit your direct mail campaigns, get in touch with Pepper today. One of our account managers will be able to answer any questions you might have and help you work out your next steps.
A personal touch can make your marketing materials stand out from the crowd, which is the effect our direct mail personalisation services are designed to help you achieve. Personalisation includes both the marketing materials themselves and the envelopes, allowing you to alter your messaging for specific groups of people as needed.
Our facilities mean that we can manage the full creative process of printing and executing your direct mail campaign, which means that personalisation is much easier for us than it would be for a supplier who’s only involved for part of the process. In addition, because we work with our clients to understand the goals of their campaigns, we know exactly what they’re trying to achieve and can do our bit to ensure that the personalisation involved is serving the right purpose.
By extending our personalisation services to envelopes and polywrapping, we can be sure that every element of your mail campaign is consistent in its messaging and quality. When your target audience receives these fully-personalised materials, the potential impact will be much greater than if they see something that’s clearly been sent out in bulk. Personalisation tells them that you’ve considered their needs and requirements and that you’ll value them as a customer, which are important signals to send to people who may otherwise be on the fence about buying from or working with you.
If you want more information about exactly how our personalisation services could fit into the campaign that you have in mind, get in touch with us today. One of our dedicated account managers will speak with you and be able to talk through your questions and the considerations that go into a successful print campaign.
Pepper’s postage solutions help you execute your direct mail marketing campaign as efficiently as possible. We can help our clients to choose the very best postage rates for their campaigns, taking into account your budget, the size of the campaign and the timeframe in which the materials need to arrive on your audience’s doorsteps. Helping you achieve your postage targets is our speciality.
We’ve partnered with Royal Mail and many Down Stream Access (DSA) providers such as Whistl, Citi Post and OnePost to ensure that as many options are available to our clients as possible. The different types of postage we offer include:
We can also use our expertise to pre-sort your mail before it’s injected into these various postal systems, which helps you to keep your costs to a minimum. If there’s a way to help you save time and money, we’ll find it.
With so many different options available, we prefer to talk directly to you to work out what will work best for your business. Contact us and speak to one of our team members about your requirements.
For 35 years Pepper has delivered high quality, cost-effective, direct mail fulfilment solutions. We offer a complete end to end service from consultation to design, through to print production & mail fulfilment. We love supporting busy marketing teams with their print, direct mail and marketing needs.
Our integrated services, including full data bureau and data management services, mean that we can provide flexible direct mail solutions that are perfectly suited to the requirements of each campaign our customers bring to us. Explore more of our services below to see the full extent of what we can do.
We also have the capability to handle more complicated or short-run requirements for customers using our extensive hand enclosing operation. This hand enclosing operation allows us to deliver additional services such as:
We have comprehensive personalisation, lettershop and enclosing facilities which means even the most complicated mailshot can be managed and delivered to high standards, without compromising quality, speed or value for money.
Our lettershop capabilities include:
We can also offer Carbon Neutral Mailings via TNT and Interlink our preferred DSA providers.
Get in touch with us today to find out how we can help your business.
Pepper can handle both complex highly targeted short & long run mail campaigns with a specialised mail enclosing service. This machine enclosing service simply involves combining different inserts together in your direct mail promotions, allowing you to give your audience more information, or highlight multiple different offers and events in one go, without trying to cram too much into a single leaflet.
The materials can then be enclosed in an envelope or polywrapped, all of which can be fully personalised to provide the most engaging experience to your target audience.
Carrying out our enclosing services by using sophisticated mailing machines allows us to pay complete attention to the details, handling complex orders without any mistakes. This could involve sorting different inserts by region, or by another demographic that’s key to the success of your campaign. The fact that we carry out this utilising machine intelligence also allows us to be more flexible with the inserts themselves. It doesn’t matter if your mailing is a very short-run campaign with a personalised odd shaped insert; we’ll be able to manage any short run by hand.
Pepper’s account managers work closely with their clients to understand what they want to achieve with their direct mail campaigns. This personal consultation approach means that we can make recommendations and address any issues that are specific to your business to ensure that the finished campaign is something that we can all be proud of.
Pepper has extensive automated and hand enclosing services for enclosing direct mail items such as:
To find out more, you can speak to one of our account managers if you get in touch with us.
Pepper’s postage solutions help you execute your direct mail marketing campaign as efficiently as possible. We can help our clients to choose the very best postage rates for their campaigns, taking into account your budget, the size of the campaign and the timeframe in which the materials need to arrive on your audience’s doorsteps. Helping you achieve your postage targets is our speciality.
We’ve partnered with Royal Mail and many Down Stream Access (DSA) providers such as Whistl, Citi Post and OnePost to ensure that as many options are available to our clients as possible. The different types of postage that we offer include:
We can also use our expertise to pre-sort your mail before it’s injected into these various postal systems, which helps you to keep your costs to a minimum. If there’s a way to help you save time and money, we’ll find it.
With so many different options available, we prefer to talk directly to you to work out what will work best for your business. Contact us and speak to one of our team members about your requirements.
Woah there! Can’t find what you’re looking for? Why not get in touch and let one of our experts help.
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