Who We Are

At Pepper we provide print and direct mail solutions, from initial concept direct to the hand of your intended target audience. We use our 30 years of experience in producing print and direct mail to recommend and deliver the most suitable solutions for our clients. We take time to truly understand the nature of your business in order to surpass your expectations, stay on brief and on budget.

 

Our customers trust us to recommend and deliver the most suitable solutions because we take time to truly understand the nature of their business.

 

The Team

 

Our dedicated Directors and attentive Account Managers are ready to help you out with any questions you have about print management, direct mail fulfilment. Meet the members of team Pepper »

 

Our knowledgeable, enthusiastic staff are only too happy to help.  They’ll give you all the support you need and guide you every step of the way; whether you require a simple print job or a complex direct marketing solution, first timer or seasoned veteran.

 

Pepper is committed to continuous staff development and have a proven track record of excellent customer service.

 

If you would like to see a brief overview of how we work with you to deliver your print and direct mail campaigns, download our PDF infographic..

 

Facilities and Equipment

  • Our fully equipped in-house artwork studio will work with you, your designers or content creators to ensure you can achieve your creative goals and commercial objectives. Our fully digitalised pre-press service delivers high quality fast turn around proofing and repro solutions.
  • The speed and high quality of our latest Heidelberg 5-colour presses and finishing equipment enables us to deliver quality work to tight deadlines.
  • For our direct mail customers, we offer sophisticated data processing services including; digital and laser personalisation technology, fully automated or hand enclosing services as well as full mailshot and postage solutions.
  • Sophisticated remote-data-capture (RDC) facilities enable us to track a job right through every stage of the production process, keeping your job on schedule and in budget.

 

Download PDF of our plant list, equipment and systems.

 

Awards and Accreditations

Pepper is committed to continuous staff development and achieving the highest standards of best practice and environmental standards within our industry sector.

 

  • Direct Mail Marketing and Print SolutionsRoyal Mail Strategic Partner Pepper is the only company in Devon & Cornwall to be appointed a Royal Mail Strategic Partner, and one of only thirty companies nationwide.  This enables us to offer ‘mail made easy’ solutions to SMEs to help them to grow.  The scheme is aimed at helping those businesses who don’t already use direct mail to generate new revenue by collaborating with accredited mailing houses.
  • Direct Mail Marketing and Print SolutionsEnvironmental Credentials We recognise that our processes have an impact on the environment and are committed to reducing negative impacts where possible.  Find out more about our Pepper Environmental Policy and environmental credentials.
  • Direct Mail Marketing and Print SolutionsQuality Standards We know that in a fast moving market place such as ours it is essential to have tight controls at each stage of the production process. it is our business to ensure that we fully understand your needs and then deliver your product and services on time, at the right price and to a level of quality that will delight you. We were registered to ISO 9001 (the International Standard for quality) in 2009 and we continue to put improving quality at the heart of our business ethos.  Find out more about our quality policy.

 

Our experienced team of dedicated Account Managers will give you great advice about tailored print solutions and one-off print and direct mail pieces, please call 0845 0 60 30 50.